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PhilCare

Okta offers an HMO plan through PhilCare with a maximum benefit limit of 250,000 PHP and an open private room and board level. All employees are automatically eligible for this coverage and you may also enroll your eligible dependents in PhilCare coverage. Eligible dependents include a spouse (married employees only), children (for married employees or single parent employees), parents up to age 70 (for single employees and single parent employees) and siblings (for single employees only). This HMO plan includes inpatient benefits, outpatient benefits, preventative care, dental benefits, flu vaccine, and maternity benefits. You have access to nine major hospitals, Healthway, and The Medical City satellite clinics.

New employees: You’re automatically enrolled in Health Maintenance Organization Cover through PhilCare. 

If you want to enroll your dependents in the medical insurance plan, complete the Enrollment Form and return it to pops@okta.com. 

Flu coverage

As noted above, PhilCare includes flu vaccine coverage. Here are a few important details about this coverage:

• Outright coverage for flu vaccine are available through the designated flu vaccine providers.
• If you receive a flu vaccine outside of the designated providers, you are eligible for reimbursement up to 800.00 PHP per member.
• Processing time for LOE issuance is 3 working days from the date of receipt,  following 3 PM cut off. PhilCare will issue a one-time LOE only. Once the LOE has been issued, you are not able to change your provider.
• We highly recommend calling the provider prior to the visit to secure an appointment upon receipt of the LOE. Walk-ins will not be accepted.
• Once your appointment is scheduled, you should contact the facility the day of to reconfirm the available of the vaccine.
• Please bring the LOE and any valid government ID to your appointment. Note that for pedia patients, a request from a pedia doctor is required for the appointment.

Access the list of flu vaccine providers and the flu vaccine request template. 

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Financial Benefits

Life, total, and permanent disability

Okta’s life and total and permanent disability cover provide financial protection for you and your family. This benefit can help you take care of your family (and yourself) if you become totally or permanently disabled or die. Evidence of good health is required for insurance amounts over PHP 2,500,000. If you are eligible for cover above the NEL, you can apply for the additional portion of cover by going through a standard medical underwriting process, which can include medical and/or blood tests.

New employees: To add a beneficiary to the policy, please expect to receive an automatic email confirming your credentials to log in to the Beneficiary Portal within 3-5 working days. You can refer to the Beneficiary Portal User Guide for more information.

Group personal accident cover 

All employees are automatically eligible for Okta’s personal accident cover through ACE Insurance. This benefit is as follows:

• Accidental Death: 24 x monthly basic salary up to a maximum of PHP 20 million
• Accidental Medical Expenses: 10% of accidental death sum insured, up to a maximum of PHP 250,000. 
• Accidental burial benefit: PHP 25,000
• Emergency transport: PHP 50,000 
• Ambulance cost benefit: PHP 15,000 
• Comatose lump sum benefit: PHP 20,000
• Accidental repatriation of mortal remains: PHP 50,000 
• Additional accidental death due to natural catastrophe: PHP 30,000
• Additional accidental death due to accidents between 12:00AM to 5:00AM: PHP 20,000

Term life insurance

Okta provides company-paid group life cover and personal accident cover at 24 times your basic monthly salary up to an insurance maximum.

Total and permanent disability insurance

Okta offers funds in the event of total or permanent disability at 24 times your basic monthly salary. In the event of a terminal illness, a lump sum of 50% of the above sum insured up to an insurance maximum is provided.

Business travel accident cover and travel assistance

Your safety and security is very important to us, especially while you are traveling on company business. With that in mind, we are pleased to provide you with business travel accident (BTA) insurance from an AIG member company. With this coverage, you have access to AIG’s business travel insurance plan in the event you experience any travel inconveniences, security issues or medical emergencies while traveling anywhere in the world.

If you’re traveling on behalf of Okta for company business, you (and your eligible dependents, if traveling with you) are covered if something happens, and there is no cost to you.

As part of this coverage, you are also provided with travel assistance services from AIG. Services available to you include:

• Travel security assistance
• Travel medical assistance
• Identity theft assistance
• Concierge services

To get started with your BTA insurance, please take the time to review this information:

• Guide to reporting claims
• Assistance services ID card
• Videos to help you get started with the AIG travel assistance app and website

Mobile phone and internet

Okta reimburses full-time employees for personal cell phone and internet service. A monthly maximum reimbursement amount applies. For more details, see the T&E policy on the Expenses Wiki.

You need to submit your cell phone and internet receipts for approval and reimbursement.

Rewards

13th month pay

In addition to your base pay, employees who have worked at least 1 month of the year are eligible to receive 13th month pay, which is equivalent to 1/12 of your annual base pay. The 13th month pay is paid out annually on 30 November.

The measurement dates for the 13th month pay are 1 December – 30 November and will be prorated based on an employee’s start date. Qualified employees shall be paid their 13th month pay on or before the 20th of December of the calendar year.

Allowance

You will be paid a monthly de minimis allowance of 2,850 PHP to include 2,000 PHP for rice subsidy, 300 PHP for uniform and clothing allowance, 250 PHP for medical cash allowance, and 300 PHP for laundry allowance.

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Okta offers several benefits that provide you with time away from work: From paid holidays to vacation time to rest, relax, and refresh, and volunteer time off to give back to communities in which we live and work. Be sure to give your manager advance notice before scheduling your time away. You should schedule your time off requests through Workday.

Holidays

2024 Holidays

Each year, Okta offers several paid holidays, so you can take time away from work to celebrate with those you love. To see the full list of global paid holidays, view the global paid holiday calendar. You can also add these dates to your Google calendar.

We are excited to share that all of Okta will recognize the last week in December (December 23 - 27) as a global Wellbeing Week. This period is in addition to the New Year holiday(s) observed in your country.

Paid time off

Vacation

Eligibility: Regular employees in the Philippines.

Entitlement: 15 days annually.

Accrual rules: Vacation time accrues monthly but balances are front-loaded on January 1. New hires accrue 1.25 days on the first of the month, prorated based on start date in the first month.

Carryover rules: Unused balances up to 10 days will be paid out following the end of the calendar year. Any unused balance in excess of 10 days will carry forward to the next calendar year to be used by the end of March. Unused carryover balances will be forfeited in April.

How to request vacation time: Submit requests in half or full day increments through Workday for manager approval.

Sick time

Eligibility: Regular employees in the Philippines.

Entitlement: 15 days annually.

Accrual rules: Time accrues monthly but balances are front-loaded on January 1. New hires accrue 1.25 days on the first of the month, prorated based on start date in the first month.

Carryover rules: Unused balances will carry forward to the next calendar year to be used by the end of March. Unused carryover balances will be forfeited in April.

How to request sick time: Submit requests through Workday for manager approval.

Other time off

Volunteer time off (VTO)

Giving back to the communities in which we live and work is core to Okta’s mission. That’s why Okta provides and encourages employees to take four days off to engage in volunteer events each year with an eligible nonprofit.

Be sure to give your manager advance notice before scheduling your VTO.

Leaves of absence

Okta recognises that from time to time, employees may have the need to take a leave of absence. Okta provides several types of other leaves to meet your needs.

Solo parents’ leave

Eligibility: Regular employees in the Philippines with at least one year of service who are a solo parent.

Entitlement: 7 days annually.

Accrual rules: Time is not accrued and does not carry a balance.

Carryover rules: Not applicable.

How to request solo parents’ leave: Submit requests in half or full day increments through Workday for manager approval.

Additional information: To be eligible for this leave you must first upload a copy of your Solo Parent Identification Card to Workday (Personal Information > Change Government ID).

Bereavement leave

Eligibility: All employees in the Philippines.

Entitlement: 3 or 5 days (see the “Additional Information” section below).

Accrual rules: Time is not accrued and does not carry a balance.

Carryover rules: Not applicable.

How to request bereavement leave: Submit requests through Workday for manager approval.

Additional information: Employees may take up to 5 days for the loss of an immediate family member or a loss of pregnancy, and up to 3 days for a non-immediate family member. Immediate family members include your spouse or domestic partner, child, sibling, parent or step-parent (including in-laws), grandparent or step-grandparent, grandchild or step-grandchild.

Marriage leave

Eligibility: All employees in the Philippines.

Entitlement: 3 days

Accrual rules: Time is not accrued and does not carry a balance.

Carryover rules: Not applicable.

How to request marriage leave: Submit requests in half or full day increments through Workday for manager approval.

Additional information: The entitlement is per marriage. Time off must be taken at the time of the marriage. Only an employee's own marriage qualifies.

Emergency leave

Eligibility: All employees in the Philippines.

Entitlement: 3 days annually.

Accrual rules: Time is not accrued and does not carry a balance.

Carryover rules: Not applicable.

How to request emergency leave: Submit requests in half or full day increments through Workday for manager approval.

Additional information: Days off cannot be requested consecutively.

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Global wellbeing

Employee assistance program (EAP)

Okta cares about your health and happiness. But sometimes, everyone needs a little help with balancing work, family, and everything in between. That’s why we partner with Modern Health to provide incredible benefits for your holistic well-being.

Modern Health, Okta’s EAP provider, balances on-demand digital tools with virtual coaching (and therapy, if needed). You set up the approach that best meets your needs. Your family members are also covered, all at no cost to you.

How Modern Health can help you and your family

Modern Health provides support for many areas:

• Work performance—find coaching and support to improve productivity, leadership skills, work relationships, and professional development
• Financial well-being—for example, when your student loan debt seems to take over, or you need help with saving for an emergency and planning for future financial needs
• Help with life challenges—like preparing for having a family, adjusting once you’re a parent, getting help with child care and elder care, and dealing with loss
• Diversity and inclusion—to better understand and overcome bias or find balance between your personal and work identity
• Stress and anxiety—for when even small things seem really big and scary
• Healthy lifestyles—to help you move more, eat healthier, and sleep better
• Mindfulness and meditation—techniques for managing stress, focusing, and meditating
• Relationships—with your partner, friends, family, and dating

You can share Modern Health with qualified dependents. Generally, this is consistent with how your health plan defines dependents. Some examples include:

• A legal spouse or registered domestic partner
• A child between the ages of 6 and 26
• A relative that resides in the same household

You will receive up to 8 therapy + 8 coaching sessions per person per calendar year, in addition to unlimited access to Modern Health digital resources, like Meditations and Soundscapes, and Community Circles.

Getting started with Modern Health

Modern Health dependent access is initiated by the employee through the app settings. They provide some basic information such as name, birthdate, and email address, and then Modern Health sends a message to them to register. In most countries it's only available to those 6+ for therapy, and 18+ for all content. Learn more about getting started with Modern Health.

Sign up! We recommend using the Modern Health app to get started, or you can register at Modern Health.

You can also access Modern Health via SSO on your mobile device. Follow these five steps:

1. Open Okta Verify.
2. Click on: Launch Dashboard.
3. Select: Sign in with Okta FastPass.
4. Search for Modern Health in Dashboard and launch it.
5. If you THEN download and open the Modern Health app, you should be automatically authenticated.

Take a confidential well-being assessment and go from there

You’ll complete a well-being survey, and from there Modern Health will deliver your personalised wellness plan, match you with the appropriate personal coach, and provide you with personalised links to the Modern Health digital library.

Connecting on your terms

Modern Health provides you with up to eight video sessions with your coach or therapist. You also have unlimited access to your coach through text or email.

If your coach or your well-being survey indicates you have a clinical need—for example, you may suffer from depression—Modern Health will recommend a therapist to work with in addition to your dedicated coach.

As you get to the end of your covered sessions, you and your coach or therapist can work with Modern Health to determine the next steps for continuing your relationship.

24/7 counselor phone support for urgent needs

Need support now? Modern Health provides 24/7 counselor phone support for urgent needs and critical incidents, extended work-life services, manager support for workplace concerns through their EAP partner, Workplace Options (WPO). You can find more information in this flyer or through Modern Health’s FAQ. 

Modern Health digital resources

Along with your confidential sessions with your coach or therapist, you’ll have access to a variety of helpful resources, such as: 

• Educational videos and flyers on helpful topics such as the difference between coaching and therapy, a coaching miniseries, caregiver resources, and support for children and adolescents.
• Self-guided courses on a variety of topics, such as: Building Healthy Habits, How to Set Yourself Up for Better Sleep, the Art of Giving & Receiving Feedback and more!
• Short meditations to help you practice mindfulness. 

Also, check out Circles, which are community spaces to help you learn, grow, and connect across topics that impact your day-to-day life. You have unlimited access to Circles – attend as many or as few as you like. Modern Health regularly refreshes the available topics so feel free to come back if you don’t see something for you right away. You can also view videos on demand, if you can’t make it to a live Circle. Learn more about Circles. 

Confidentiality assured

Any information you provide through Modern Health tools or discuss with your coach or therapist is confidential. Your name, records, and other private information will not be shared with Okta.

Life @ Okta

Please visit the Global Employee Experience page on The Landing to learn about all of our great programs!

Family support

Carrot Fertility healthcare and family forming services

We have partnered with Carrot Fertility to provide our employees with inclusive fertility, hormonal health, and family-forming benefits. Employees can utilize Carrot to get personalized support – regardless of age, race, income, sex, sexual orientation, gender, marital status, or geography.

Through Carrot, you can get support with:

• Understanding fertility health (e.g., fertility testing and ovulation tracking)
• Preservation (e.g., egg, sperm, embryo freezing)
• Assisted reproduction (e.g., in vitro fertilization)
• Adoption, gestational surrogacy, and donor assistance
• Pregnancy and postpartum (includes funds for doula support and milk shipping)
• Perimenopause, menopause, and low testosterone (i.e., low T)

You and your spouse or domestic partner are eligible to participate in the program provided you’re a full-time, benefits-eligible employee scheduled to work 30 or more hours per week. This is subject to any applicable foreign legal requirements.

How Carrot works

When you register with Carrot, you’ll be assigned a dedicated care team of benefits experts and fertility clinicians to support you with high-touch care and guidance throughout the family planning process.

• You can schedule a personal consultation with the Carrot care team to learn more about your options and connect with a top provider in your area.
• You have access to Carrot’s global provider directory, including 2,700 clinics and 1,250 attorneys and agencies in more than 42 countries. Carrot also gives you discounts and expedited appointments at top fertility clinics.
• Your care team can also answer medical, legal, benefits coverage, and regulatory questions.

To get started, go to the Carrot website or use the Carrot app on your Okta dashboard.

Okta-provided funds to support your needs

Okta provides you with money for reimbursing your eligible expenses related to fertility healthcare and adoption.

The company may reimburse you for 100% of your eligible expenses, up to a $5,000 annual maximum. Expenses for you and/or your spouse or domestic partner are combined. Please note that some banks may charge an international transfer fee.

Review the Carrot benefit guide for more details and frequently asked questions about eligible fertility treatment and adoption expenses.

The following plan documents provide additional details about how Okta manages the program:

• Fertility program plan document
• Surrogacy program plan document
• Adoption assistance plan document
• Pregnancy support overview
• Menopause and low T support overview
• Infertility health reimbursement arrangement (HRA) plan document

Bump Boxes

Bump Boxes help Okta to celebrate and support expecting families during pregnancy, after your baby comes into the world, and as you return to work after bonding time with your new baby.

• When you register for Bump Boxes, you’ll receive three boxes with fun (and useful) swag that promotes a healthy pregnancy and things you can use when your baby arrives.
• Okta dads/partners: You can sign up too! Your spouse/partner will receive a pregnancy Bump Box, and you’ll get a box when your baby arrives and on your return from parental leave.

Grayce caregiver support

Whether you're planning for the future, helping a loved one now and then, or actively providing short- or long-term care, Grayce is here to support you. Grayce experts provide personalized support to navigate needs such as personal well-being, financial and legal planning, medical care, housing, and care at home or facilities.

Grayce offers 1:1 expert support, personalized content, and community. You'll be matched to a dedicated Grayce expert, who guides you through any stage of your care journey, whether you're navigating planning, ongoing care, transitions, crises, or bereavement. You can stay in touch with your Grayce expert via chat, phone, or video calls. 

Get personalized support from dedicated care experts to help loved ones and yourself.  Grace is available to all Okta employees. Once you sign up, you can invite others to join.

With Grayce, you have a supportive guide and concierge to help you:

• Understand your loved one's insurance and finances
• Find in-home care
• Navigate legal planning
• Address your own well-being while caring for your loved one

What’s covered?

Okta pays your Grayce subscription fee, which includes an initial consultation to create a care plan with a Grayce expert and an additional four hours of expert support. In addition, you have the option to purchase more hours of support if needed, which will be billed directly to you.

How do I enroll?

It's easy to get registered and start receiving support! Access your membership by enrolling with your Okta email address. 

To register, visit the Grayce website and follow the account overview guide. 

For help registering, contact the Grayce support team at team@withgrayce.com.

You can learn more about Grayce by watching the What is Grayce? video or review these FAQs.

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Benefits Documents

Philippines Benefits Summary      
PhilCare Benefits Cover Outline      
PhilCare Enrollment Form      
Digimed Plus - Video Call Doctor      
PhilCare - Find a Doctor      
PhilCare - FAQs  
Modern Health family and caregiver resources
Behavioral health coverage by country medical plan
Gym and/or fitness discounts by country medical plan

Missed a Webinar?

You can view prior Benefit Webinar Recordings on OktaTV.

People Benefits Team

With questions, please submit a ticket through the People Portal from your Okta Dashboard or email pops@okta.com.

Healthcare

PhilCare

24/7 Customer Service: (0998) 562-1800      
Global number: (0917) 592-1800
Hotline: (0962) 535-7293      
Call center: 8462-1800      
Email

Financial + Rewards

Financial benefits

Business travel accident cover and travel assistance

AIG Travel Guard      
Policyholder: Okta, Inc.      
Policy number: 9159537       
Phone: 877-244-6871      
Email      
Website

Everyday Wellbeing

Global wellbeing

Employee assistance program (EAP)

Modern Health      
Email      
Website
Explore Modern Health Circles      
Apps

• App Store
• Google Play

Family support

Grayce caregiver support

Website      
Grayce support team: team@withgrayce.com

The official Plan Documents govern your eligibility for and rights and benefits under each plan. If a discrepancy exists between this website and the Plan Documents, the Plan Documents will prevail.

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Note: Some links on this page go to Okta Google documents which are for Okta employees and can only be accessed with an Okta account.