The takeaway

Okta cares about your health and happiness. But sometimes, everyone needs a little help with balancing work, family, and everything in between. That’s why we partner with Modern Health to provide incredible benefits for your holistic well-being.

Mental Health Support (Modern Health)

Modern Health, Okta’s EAP provider, balances on-demand digital tools with virtual coaching (and therapy, if needed). You set up the approach that best meets your needs. Your family members are also covered, all at no cost to you.

How Modern Health can help you and your family

Modern Health provides support for many areas:

  • Work performance—find coaching and support to improve productivity, leadership skills, work relationships, and professional development.
  • Financial well-being—for example, when your student loan debt seems to take over, or you need help with saving for an emergency and planning for future financial needs.
  • Help with life challenges—like, preparing for having a family, adjusting once you’re a parent, getting help with child care and elder care, and dealing with loss.
  • Diversity and inclusion—to better to understand and overcome bias or find balance between your personal and work identity.
  • Stress and anxiety—for when even small things seem really big and scary.
  • Healthy lifestyles—to help you move more, eat healthier, and sleep better.
  • Mindfulness and meditation—with techniques for managing stress, focusing, and meditating.
  • Relationships—with your partner, friends, family, and dating.

You can share Modern Health with qualified dependents. Generally, this is consistent with how your health plan defines dependents. Some examples include:

  • A legal spouse or registered domestic partner
  • A child between the ages of 0 and 26
  • A relative that resides in the same household

You will receive up to 8 therapy + 8 coaching sessions per person per calendar year, in addition to unlimited access to Modern Health digital resources, like Meditations and Soundscapes, and Community Circles.

Getting started with Modern Health

Modern Health dependent access is initiated by the employee through the app settings. They provide some basic information such as name, birthdate, and email address, and then Modern Health sends a message to them to register. In most countries it's only available to those 6+ for therapy, and 18+ for all content. Learn more about getting started with Modern Health.

Sign up! We recommend using the Modern Health app to get started, or you can register at Modern Health.

You can also access Modern Health via SSO on your mobile device. Follow these five steps:

  1. Open Okta Verify.
  2. Click on: Launch Dashboard.
  3. Select: Sign in with Okta FastPass.
  4. Search for Modern Health in Dashboard and launch it.
  5. If you THEN download and open the Modern Health app, you should be automatically authenticated.

Take a confidential well-being assessment and go from there

You’ll complete a well-being survey, and from there Modern Health will deliver your personalized wellness plan, match you with the appropriate personal coach, and provide you with personalized links to the Modern Health digital library.

For example, if student loans are stressing you out, you may be linked with a professional coach who can help you set up a plan for budgeting, saving, and paying down your debt.

Connecting on your terms

Modern Health provides you with up to eight video sessions with your coach or therapist. You also have unlimited access to your coach through text or email.

If your coach or your well-being survey indicates you have a clinical need—for example, you may suffer from depression—Modern Health will recommend a therapist to work with in addition to your dedicated coach.

As you get to the end of your covered sessions, you and your coach or therapist can work with Modern Health to determine the next steps for continuing your relationship.

24/7 counselor phone support for urgent needs

Need support now? Modern Health provides 24/7 counselor phone support for urgent needs and critical incidents, extended work-life services, manager support for workplace concerns through their EAP partner, Workplace Options (WPO). You can find more information in this flyer or through Modern Health’s FAQ.

Modern Health digital resources

Along with your confidential sessions with your coach or therapist, you’ll have access to a variety of helpful resources, such as: 

Also, check out Circles, which are community spaces to help you learn, grow, and connect across topics that impact your day-to-day life. You have unlimited access to Circles – attend as many or as few as you like. Modern Health regularly refreshes the available topics so feel free to come back if you don’t see something for you right away. You can also view videos on demand, if you can’t make it to a live Circle. Learn more about Circles

Confidentiality assured

Any information you provide through Modern Health tools or discuss with your coach or therapist is confidential. Your name, records, and other private information will not be shared with Okta.

If you, a loved one, or someone you know or work with is thinking about suicide or harming themselves or someone else, call 911 or the National Suicide Prevention Lifeline.

800-273-8255