Okta’s Blue Shield medical plans offer a variety of ways for you to get the healthcare you need, when you need it. Here’s an overview of healthcare options you can receive in person or virtually.
In person care
For non-emergency illnesses and injuries, Blue Shield members have the option to use in-network urgent care centers. Urgent care is typically faster and costs less than an emergency room visit. Urgent care centers for non-emergency care can treat things like sore throats and coughs, allergies, rashes, sprains and cold and sinus infections. Learn more about choosing an urgent care center through Blue Shield.
Blue Shield offers virtual visits—also known as telemedicine—so you can use your phone, tablet, or computer to immediately connect with a medical professional.
- With Teladoc Health, you have 24/7 access to board-certified doctors, available by video and phone at 800-835-2362. You can also go to the Teladoc Health website for more information.
- With NurseHelp, you can talk to a registered nurse, 24/7, by calling 877-304-0504. You can also go to the NurseHelp website for more information.
Not sure if you should have a virtual or in person visit? Check out this resource, which explains the differences between in person care and virtual visits.
View your options for care
Traveling out of state
For urgent and emergency care while traveling out of state, Blue Shield HDHP + HSA plan, EPO plan and PPO plan members have access to the BlueCard Program which gives you and your family access to covered services when you’re away from home. With over 90% of providers in the United States in BlueCard’s national network, and providers in 170 countries in the Blue Shield Global Core Network, you have access to care wherever you go.
View the information below on how to find locations, and coverage details, including how to submit an international claim: